Drysuit and Spares, Delivery and Order Times

Delivery times for made to measure drysuits

Severe disruption to Royal Mail’s overseas deliveries has been caused by ransomware linked to Russian criminals. This is causing delays on drysuit spares orders to non-UK addresses. Hopefully the service will resume in a few days but no definite date has been given. It will take a while for the massive back log of Airmail post to be cleared through the system. We are sorry for the inconvenience that this causing but it outside our control. Suit deliveries should not be affected as these are sent by UPS.

More details here: https://www.bbc.co.uk/news/business-64324000

 

 

 

Delivery times on our drysuits vary according to how may suits we have in at the time of ordering.

Due to an unprecedented demand for Seaskin Nova membrane drysuits and orders from commercial and military customers unfortunately despatch times for Nova drysuits is 9-10 weeks. We are working hard to try to reduce this. We are very sorry for these extended times. Ultra compressed neoprene drysuits are currently being despatched 7-8 weeks from date of order.

A week or so after you make the online order we will send you an order conformation with a proposed shipping date on. Or if timing is critical email us stating the type of suit you are interested in and we can give you the latest lead time.

We are always working to try and reduce these lead times but the many stages involved in making a made to measure drysuit means they are impossible to do in much less time.

Don’t forget to have a look at the Seaskin custom sized undersuits to keep you warm, these take 3-4 weeks to produce.

Richard.

Richard Hurdman, Managing Director

UK drysuit delivery

Next Day Service is included in the price of your drysuit (UK mainland only excluding Highlands, see below for full details). Unfortunately we have to charge an additional £9.60 for adhesives as these items classed as hazardous. There is no problem delivering to residential addresses but a signature will be required, it is often more convenient if the delivery can be made to a work address where someone will be available to sign for the consignment during normal working hours.

International and European Drysuit Deliveries

We do not charge UK purchase tax of 20% (VAT) on non UK sales. For EU countries you will not have to pay import duty but you may have to pay your own countries VAT (purchase tax) and maybe a handling charge.  For non EU and UK deliveries  but you may be liable to pay import duty to your customs and maybe handling charges.

PillarBox2 Copy, Seaskin Drysuits

Spares and Accessories

Drysuits and undersuits go out by carrier and need to be signed for. For spares and accessories we us good old Royal Mail as we find they offer a reliable service at reasonable cost (remember postage is free to UK mainland addresses). We always use first class and try and make the package so it will go through a normal letter box. When sending smaller items overseas we use their airmail service which seems to work well to most countries.

Some items are classed as “Dangerous goods” and a shipping charge of £9.60 will apply for orders within mainland UK. We cannot ship this item to outside mainland UK. Please do not order these for delivery outside mainland UK as they will NOT be shipped.

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